How many times haven't I called the Service Clientele for either the phone, electricity or water or to have the oven repaired and most often getting the most lousy service, but I feel helpless and find myself being sugarly sweet when I'd rather have that person's neck in between my two hands in pure Simpson style?? The answer is many. Very many. But logic says that if you're not being nice they will not be very nice back so... I stay calm and polite and then tear my hair out afterwards.
Then at work I had the roles inverted and I was the person with the power. I was the client with the big contract, the hard cash and this particular client (Me!!) wasn't too happy with the recent developments and treatment received from company X.
So after one month of numerous delays, 'unexpected' problems, no answers on the phone and other annoying faults and fact I had Mr. Responsible on the phone and I hammered him... and now, this is the best part... IN FRENCH!! I'm really proud and WOW! it felt marvelous having the power for once. My colleague and idol when it comes to well-founded reproaches even told me that I had done quite so well. Coming from the Queen of hard talk that was quite a compliment :)
And what did Mr. Responsible do? Crawl. For me.
Aaaah, it was a glorious moment and it was as if I had revenged all the phonecalls done to the Service Clientele in the past.
Monday, April 06, 2009
Addictive Power Trip
Thought by Astrid at 21:21
Labels: Working Lady
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3 left a note:
some people interpret being nice wrongly...so sometimes you just have to do it... the other way!!:) Good job:)
You go girl! I think that sometimes the French see niceness and smiles as being weak and take advantage with phases like "C'est pas existe" or "C'est pas possible". Even my French-in-laws do that with us.
Isn't that the best feeling ever? And doing it in French is a true sign of language confidence!
And thanks for your note on my blog! It's a new phase, but one that will be good, I think.
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